Bondford Privacy Policy



Effective Date: 21.05.2021


This Privacy Policy explains how Bondford Markets Ltd (“Bondford”, “we”, “us”, or “our”) collects, uses, shares, and protects your personal data when you visit our website or interact with us.

We are committed to protecting your privacy and handling your personal data responsibly, in accordance with the UK General Data Protection Regulation (UK GDPR) and all applicable data protection laws.


1. Who We Are

Bondford Markets Ltd is a company registered in England and Wales, with its registered office at 86–90 Paul Street, London. For the purposes of data protection law, Bondford is the data controller of your personal data.


2. What Information We Collect

We may collect and process the following types of personal data:

  • Contact details – such as your name, email address, phone number, and job title.
  • Business information – including your company name, role, and industry.
  • Website usage data – such as IP address, browser type, location, pages visited, and time spent on the site (via Google Analytics).
  • Correspondence – including information you provide when contacting us via forms, email, or phone.

We do not intentionally collect sensitive personal data unless explicitly provided by you for a specific and necessary purpose.


3. How We Use Your Information

We may use your personal data to:

  • Respond to enquiries or service requests.
  • Communicate information about our services.
  • Facilitate client onboarding and service delivery.
  • Improve our website and user experience.
  • Conduct business development and internal operations.
  • Comply with legal or regulatory obligations.


We rely on the following lawful bases for processing your personal data:

  • Your consent.
  • Performance of a contract or to take steps before entering one.
  • Compliance with legal obligations.
  • Our legitimate interests (e.g. customer relationship management, analytics, and service improvement).


4. Third-Party Services and Data Sharing

We do not sell your personal data.

We may share your data with trusted third-party service providers who support the delivery of our services. These include:

  • Salesforce – for managing customer relationships, enquiries, and communications.
  • Google Analytics – for tracking website performance and user behaviour.
  • Regulated financial service providers – including banks, electronic money institutions, authorised payment institutions, liquidity providers, and FX execution partners, where necessary to facilitate services or transactions you request.
  • Professional service providers – such as legal, compliance, IT infrastructure, and cybersecurity advisors.
  • All third-party providers are contractually required to process your personal data securely and in accordance with data protection law. Where any data is transferred outside the UK or EEA, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your information.

All third-party providers are contractually required to process your personal data securely and in accordance with data protection law. Where any data is transferred outside the UK or EEA, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your information.


5. Cookies and Analytics

Our website uses cookies and similar technologies to enhance user experience and collect usage data. We use Google Analytics to monitor website traffic, analyse visitor behaviour, and improve site performance.

For more information on how we use cookies, and how you can manage your preferences, please refer to our Cookie Policy.


6. Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or regulatory requirements. Once data is no longer needed, it will be securely deleted or anonymised.


7. Your Rights

You have the following rights under data protection law:

  • To access a copy of the personal data we hold about you.
  • To request correction or deletion of your data.
  • To restrict or object to certain types of processing.
  • To withdraw consent, where processing is based on consent.
  • To lodge a complaint with the UK Information Commissioner’s Office (ICO).
  • To exercise your rights, please contact us using the details below.


8. Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. This includes access controls, secure servers, and data encryption where necessary.


9. International Transfers

While we primarily store and process data in the UK, some of our service providers may operate outside the UK or EEA. Where such transfers occur, we ensure appropriate safeguards are in place to protect your personal data.


10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We recommend reviewing this page periodically to stay informed.


11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us at:

Bondford Markets Ltd

86–90 Paul Street

London

Email: info@bondford.com

Phone: +442070960262